Privacy Policy

This privacy policy describes how SOCIAL IMPULSE, operated by Quentin JENNES, sole proprietor (micro-enterprise) registered with the Thionville Trade Register under number 944 741 768, with its registered office at 30 rue des tilleuls, 57970 KUNTZIG, France, collects, uses, and protects the personal data of its clients and users.

Data Controller

The data controller is Quentin JENNES. Contact: support@social-impulse.com

Data Collected

• Identification information: last name, first name, email address, phone number, Instagram username, password
• Payment information: bank details (via Stripe)
• Connection and usage data: IP address, logs, usage statistics, preferences
• Any information provided as part of customer support

Purposes of Data Processing

• Managing your account and subscription
• Providing and improving our services
• Managing billing and payments
• Communicating with you (support, information, newsletters)
• Complying with our legal and regulatory obligations
• Ensuring the security of our platform

Legal Basis

• Performance of the contract (account management, subscription, service delivery)
• Compliance with legal obligations (billing, accounting)
• Your consent (marketing communications, cookies)
• Our legitimate interest (service improvement, fraud prevention)

Data Recipients

• Our technical service providers (hosting, payment via Stripe, emailing, etc.)
• Competent authorities where legally required

We never sell your data to third parties.

Transfers Outside the EU

Some service providers (e.g., Stripe, emailing tools) may transfer data outside the European Union. Such transfers are governed by appropriate safeguards (standard contractual clauses, etc.).

Data Retention Period

• Account data: as long as the account is active, then for 3 years after the last activity or deletion
• Billing data: 10 years (legal requirement)
• Cookies: according to the duration indicated in our cookie banner

Your Rights

• Access your data
• Rectify or delete your data
• Restrict or object to processing
• Data portability
• Withdraw your consent at any time
• File a complaint with the CNIL (www.cnil.fr)

To exercise your rights, contact: support@social-impulse.com

Cookies

Our site uses cookies to enhance the user experience and to collect website traffic statistics (Google Analytics, etc.). You can accept or refuse cookies via the dedicated banner or your browser settings.

Security

We implement all appropriate technical and organizational measures to ensure the security and confidentiality of your data.

Policy Changes

We may update this policy at any time. The version in effect is the one published on our website.

Last updated: June 26, 2025